Case Study:

Empowering Tradespeople with Yepic

Mobile App Development
Streamlined Workflow, Communication, and Customer Management

Client: Yepic

Industry: Tradespeople and Small Business Support

Project Scope: Mobile App Development for iOS and Android, Workflow Optimization, Real-Time Communication, and Scalable Architecture

Introduction

Yepic is an innovative app designed to make the lives of tradespeople simpler and more efficient. The platform helps tradespeople manage jobs, track tasks, and communicate with customers, all from a single, user-friendly app. With Yepic, users can focus on delivering excellent service without being bogged down by administrative tasks.

More Than Monkeys partnered with Yepic to build a robust and scalable mobile platform that would transform how tradespeople operate, offering tools to streamline job tracking, customer communication, and billing management.

Challenges

  • Workflow Management: Simplifying the complex workflows tradespeople face daily.
  • Job Management: Providing a centralized location for customer sites, job histories, and billing.
  • Scalability: Designing a backend architecture that could handle rapid user adoption and data growth.

Our Approach

Discovery Phase

We collaborated closely with the Yepic team to understand the unique challenges faced by tradespeople. Together, we defined the app’s core features and user journeys, focusing on:

  • Streamlining job tracking and management workflows.
  • Creating an intuitive messaging system for real-time communication.
  • Developing a robust customer management system with detailed histories and billing tools.

Technical Implementation

  • Scalable Backend: Built using Django, AWS and Flutter to handle user data, job histories, and messaging efficiently.
  • Workflow Automation: Designed tools to automate repetitive tasks, such as scheduling and invoicing.
  • Cross-Platform Compatibility: Ensured a consistent experience on both iOS and Android devices.
  • AI Moderation: Implemented AWS Rekognition to detect and moderate NSFW content

Key Features

  • Job Folders: Organize all job details, from client information to task lists and attachments, in a centralized folder for easy access.
  • Team Collaboration: Assign tasks, share updates, and track team progress on ongoing jobs in real time.
  • Invoicing: Generate and send invoices directly through the app.
  • Payments: Send payment links to customers for instant payment
  • Scalable Architecture: Backend designed to grow with the app’s user base.

The Result

The Yepic platform has revolutionized how tradespeople manage their businesses. Key achievements include:

  • User Growth: Thousands of tradespeople onboarded within the first few months.
  • Efficiency Gains: Users reported significant time savings by automating repetitive tasks.
  • Scalable Solution: Backend architecture supports rapid user adoption and expanding features.

Technologies Used

  • AWS: Cloud platform for scalable backend infrastructure.
    • Cognito: Enterprise grade Authentication service
    • API Gateway: Enterprise grade API managment layer
    • Lambda: Enterprise grade serverless hosting
    • Rekognition: AI-powered service for content moderation and analysis.
    • S3: Secure storage for user-generated content and app data.
    • SNS: Simple Notification Service for real-time notifications.
    • SQS: Simple Queue Service for reliable message queuing.
  • Flutter: Cross-platform framework for iOS and Android app development.
  • Python: django CMS and APIs